There is lot’s of other website to write complaints.As I had also problem with my spice mobile so I have written complaint below:

http://www.consumer-court.in/complaints/spice-mi-350-gurgaon-delhi-c111.html

I take this opportunity to warn the site visitors about the Country Club of India Ltd., a fraud company that operates from Bangalore.

Their lawyer didnt arrive on 22nd feb so he was fined Rs. 1000/- which was later reduced to Rs. 500/- on his request.

I argued the case well on the next date but unfortunately the case was dismissed on the base that “according to recent Supreme court judgement telecommunication cases are outside the purvue of Consumer courts! ”

It seems that the judge didnt read the points submitted by me!

Also I had 2 basic complaints. 1.) Wrong plan was activated on 1 connection. 2.) 2 connections never worked.

The judge in district court didnt even talk about the 2nd point in his verdict. So when I appealed in State commission I specifically highlighted the 2nd point and it was the base point of the case. But surprisingly the judge again completlely ommitted this point from the judgement!!!!

So its basically not the verdict but the way in which verdict is given is disappointing and makes me wonder if there is some sort of nexus in between.

I am thinking of filing a RTI query to know how many cases were filed against Reliance in last 1 year and how many of them were dismissed.

As far as this particular case is concerned sadly my experience was not as pleasant as yours. But at the end of day I can say that I atleast tried and to end I would like to quote few lines from Bhagwad Geeta-

Karmanye vadhi karaste mafaleshu kadachan (do your karma or action or duty without getting attached to the fruits)

I’m rather impressed!.

An awesome idea for a series.
Does ‘Battle against Procrastinating’ count ? >.<

Cheers

Maybe its just different in different regions.

apart from being physically intimidating, I also happen to be a project manager, which means I do damage control so often that its second nature to me.

(Also, I could probably talk someone to boredom, even.)

But one situation where I really did intimidate one guy was this: I had to get a DD for Rs.80 (some stupid RTO stuff) and I went to the nearby Andhra Bank. One 50yr old guy at the counter was making himself look very busy and when I handed over the challan to him after paying Rs.100 (Rs.20 was processing fees. Burglars.), he looked sideways and said “come back after an hour!”.

I just looked him in his eyes, and said “Excuse me, but I don’t have an hour to wait. This hardly would take you 5 mins, max 15mins. Now, we are all busy people and I don’t want to lecture to you for 10mins on how this bank’s customer service sucks. So, please issue the DD in 15mins, or let me know if I have to talk to the manager to get a simple DD, for which I have already paid for”.

5 mins. DD in hand. Voila!

1. Citibank – Came of all fours to open my savings account and then stalled opening my Demat in spite of reminders/emails and all documents submitted

2. ICICI bank – never ever handles a request properly be it a request for change of address or new cheque books or credit card cancellation.

3. Airtel – don’t even get me started!

4 HSBC – Oh those credit card people! Harassed me over the phone for months saying I did not make a payment even though I did and even sent them the proof.I contacted ICRPC then. Yes they are good. I did not have to visit the court. HSBC even sent back an ‘excess’ billed amount which I had overlooked!!

5. Whirlpool Washing Machine – Same problem as yours. Had to exchange it for another brand.

6. HDFC Bank – Will not allow me to close a bank account I have with them. Their excuse- I have to get a letter from the manager of another branch where I have a locker saying I have closed it. My argument – I cannot travel to another city when all they have to do is pick up the phone and get a confirmation or even get it done by email!! (Absolutely ridiculous)

List keeps going on.. Don’t want to keep ranting here!! Sorry!!